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Setup Information STIR/SHAKEN Cert

(STIR: Secure Telephone Identity Revisited, SHAKEN: Signature-based Handling of Asserted Information Using toKENs)

The STIR / SHAKEN Cert is a necessary prerequisite step for call origination providers to adopt to authenticate telephone calls in the future.

The adoption of this standard helps to mitigate spoofing, robocalling, scam calls, etc.

For more detailed information, see our article, FCC Regulations Regarding Robocalling (TRACED Act).

(FCC: Federal Communications Commission; Ofcom: Office of Communications)

ConnexCS doesn't provide the STIR / SHAKEN Certificate.

You must get it from a designated authority, such as Ofcom or the FCC (for the FCC, this began June 30, 2021).

Once you have the certificate, it's added to ConnexCS as described in the steps below.

STIR/SHAKEN background

See Wikipedia STIR / SHAKEN and the FCC Report on Selection of Governance Authority and Timely Deployment of SHAKEN/STIR for details.


To add a certificate:

  1. Click on the :fontawesome-plus: symbol.
  2. Complete the Name (indicated as "Alpha" in Control Panel), Certificate, and Key fields from the certificate provided by the issuing authority.
  3. Click Save.

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