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Billing Guide

See Connex Billing for details on Per Channel and Per Minute models.

See Credit Control for tips on managing customer credit.

Call Detail Records

Call Detail Records (CDRs) are historical records of all calls in a given period. These are billable and are the suggested data set for referring to questions about billing and invoices.

See the Customer CDR for more details.


Use ConnexCS Invoices for basic invoicing functions.

See Customer Invoice for more details.


Use Payments to view and approve payments made on customer accounts. See Customer Payment for more details.


Vouchers function like calling cards, and you can also apply for credits.

See Topical Guides Billing Vouchers for more details.